Skip to Main Content
 Menu
Close

User Terms & Conditions

No Medical Care or Advice by the Physician-Patient Alliance for Health & Safety

The Physician-Patient Alliance for Health & Safety (PPAHS) offers this online communication platform for our clinicians/advisors and patients to connect through this website through the use of synchronous and asynchronous telecommunications technologies. This website facilitates communication between patients and our clinicians/advisors.

PPAHS does not provide medical advice or care. This website is run free of charge as a public informational service by PPAHS.

PPAHS does not make any representations or warranties about the training or skill of any of the clinicians/advisors who communicate with you. You will be provided with an available clinician/advocate based solely on the information you provide or the availability of a clinician/advocate. You are ultimately responsible for deciding to accept the advice of the particular clinician/advocate with whom you converse.

The content of this website, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind by PPAHS. You should always seek the advice of your qualified health care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. All information provided by PPAHS, or in connection with any communications supported by PPAHS, is intended to be for general information purposes only, and is in no way intended to create a provider-patient relationship as defined by state or federal law. While PPAHS facilitates your communications with our clinicians/advisors, PPAHS does not provide medical services.

Not for Emergencies

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.

This website is not for medical emergencies or urgent situations. You should not disregard or delay to seek medical advice based on anything that appears or does not appear on this website. If you believe you have an emergency, call 9-1-1 immediately

You should seek emergency help or follow up care when recommended by a clinician or when otherwise needed. You should continue to consult with your primary doctor and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment or modification.

Risks of Telehealth Services

By using this website’s services, you acknowledge the potential risks associated with telehealth services. Although the electronic systems we use incorporate network and software security protocols to protect the privacy and security of health information, those protocols could fail causing a breach of privacy of your health information. If you use or give us personal or medical information, you do so at your own risk and liability.

You agree that your medical history provided in a chat with a health expert is accurate and complete information. You accept the risk associated with providing false or inaccurate information and will not hold PPAHS or our clinicians/advisors accountable for any incorrect information given because of such error.

Prescription Policy

PPAHS does not endorse any specific medication, pharmacy, or pharmacologic product. PPAHS cannot and does not prescribe any medication.

Availability of Services

You represent that you are not a person barred from receiving this website’s services under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of this Site is limited exclusively to users located in States within the United States. 

Eligibility; Site Access, Security and Restrictions

In order to access the Site and the Services, you represent and warrant that you are older than 18 years old. 

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) accessing or using the Site or any portion thereof without authorization, in violation of these Terms of Use or in violation of applicable law.

You may not use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site. Violations of system or network security may result in civil or criminal liability. PPAHS will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

Electronic Communications

When you use this website, or send emails, messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing. PPAHS or our clinicians/advisors may contact you by telephone, mail, or email in response to any discussion or query that you have made with use.

Consent to Receive Calls

By providing your phone number, you are agreeing to be contacted by or on behalf of PPAHS at the number you have provided, including calls/texts, to receive information or materials you have requested or are in answer to questions you have asked of us.

Ownership of the Site and Related Materials; Additional Restrictions

All pages within this Site and any material made available for download are the property of PPAHS, as applicable. The Site is protected by United States and international copyright and trademark laws.

The content of the Site, including without limitation the files, documents, text, photographs, images, audio, and video, and any materials accessed through or made available for use or download through this Site may not be copied, distributed, modified, reproduced, published or used, in whole or in part, except for purposes authorized or approved in writing by PPAHS. You may not frame or utilize framing techniques to enclose, or deep linking to, any name, trademarks, service marks, logo, content or other proprietary information (including; images, text, page layout, or form) of PPAHS without our express written consent.

Accuracy of Information; Functionality

Although PPAHS attempts to ensure the integrity and accuracy of this website, PPAHS makes no representations, warranties or guarantees whatsoever as to the correctness or accuracy of this website. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the website by third parties. In the event that an inaccuracy arises, please inform PPAHS so that it can be corrected. Information contained on the Site may be changed or updated without notice. Additionally, PPAHS shall have no responsibility or liability for information or content posted to this website from any non-PPAHS affiliated third party.

PPAHS reserves complete and sole discretion with respect to the operation of this website. We may withdraw, suspend, or discontinue any functionality or feature of this website. We are not responsible for transmission errors, corruption, or compromise of information carried over local or interchange telecommunications carrier. We are not responsible for maintaining information arising from use of this website. We reserve the right to maintain, delete, or destroy all communications or information posted or uploaded to this website.

User Information

If you submit, upload, post or transmit any health information, medical history, conditions, problems, symptoms, personal information consent forms, agreements, requests, comments, ideas, suggestions, information, files, videos, images or other materials to us or this website (“User Information”), you agree not to provide any User Information that (1) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component. You agree not to contact other site users through unsolicited e-mail, telephone calls, mailings or any other method of communication. You represent and warrant to PPAHS that you have the legal right and authorization to provide all User Information to PPAHS for use as set forth herein.

PPAHS may de-identify your information such that it is no longer considered protected health information or personally identifiable information. 

You agree to defend, indemnify, and hold harmless PPAHS and our clinicians/advisors you speak or chat with from and against all third party claims, damages, and expenses (including reasonable attorneys’ fees) against or incurred by us arising out of any User Information you upload to or transmit through the Site.

CAN-SPAM Act and Telephone

PPAHS is committed to being compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAM-SPAM ACT”) and the Telephone Consumer Protection Act (“TCPA”). You consent to receive calls and text messages from us. Emails, newsletters, and text messages received from us are intended to fully comply with the CAN-SPAM ACT and the TCPA. In the event you receive an email or text message from us which you do not believe is fully compliant with the CAN-SPAM ACT or the TCPA, please contact us immediately at info@ppahs.org.